Rental questions

Why are your prices so low compared to Marriott.com?

Because we get our weeks direct from private owners and we calculate minimal commissions we are able to rent the accommodations at a much lower rate than Marriott. All our clients benefit from this. The prices on our website are the lowest we are able to offer.

Are the facilities the same as when I book direct with Marriott.com?

Yes! You will have exactly the same luxurious resort experience as if you book with www.marriott.com. You will receive a Marriott confirmation with your name on it. With this, you will have an easy and smooth access to the resort.

Included in our prices is a daily housekeeping service (in Europe and Thailand), free Wi-Fi and of course full access to all the facilities of the luxurious 5-star resort of your choice. 

Can I cancel my booking?

If you have to cancel your reservation for whatever reason we will do our best to find another client for your week(s) booked. If that is successful we will refund you 85% of the rental amount the new guest is paying us.

New reservations, made from the 1st of July 2020 with an arrival date in 2020, prices are non refundable and need to be 100% paid at the time of booking.

Cancellation/insurance documents can be provided upon request if you are unable to travel.

Can I book more than 1 week?

Yes, you can. If you book 2 weeks or more Marriott will automatically link these reservations. If you want to book 3 weeks or more please contact us by email. It is also possible to book more than one week but less than 2 weeks (10 nights for instance). In that case, we will book the missing nights with Marriott. These additional nights will be more expensive than the average nightly rate of the owner week booked.

How do you guarantee my booking?

After your initial payment, we will change the reservation in your name. To secure your booking a 30% deposit payment is required. We will send you the Marriott confirmation within a few days after having received the deposit.  The Marriott confirmation will be in your name and your name will also appear in the Marriott reservation system. This guarantees an easy and smooth access to the resort.